PRIVACY POLICY

Effective Date: May 19, 2026

Welcome to North Hill Fitness (“we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us through our website, in person, and through any related services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our gym and services.

1. Information We Collect

Personal Information

When you interact with us, we may collect information such as:

Full name
Email address
Phone number
Mailing address
Date of birth
Emergency contact information
Membership and billing details
Fitness goals or preferences you voluntarily provide

Payment Information

Payments may be processed through third-party payment providers. We do not store complete credit card information on our servers.

Website Usage Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on the website
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Manage memberships and accounts
Process payments and transactions
Schedule classes or appointments
Respond to inquiries and customer service requests
Send updates, promotions, or gym announcements
Improve our website and services
Maintain safety and security within our facility
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary, including:

Payment processing providers
Scheduling or membership management software providers
Email or marketing service providers
Legal or regulatory authorities when required by law

These third parties are expected to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You can modify your browser settings to refuse cookies, though some parts of the website may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information
Opt out of marketing communications

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

8. Children’s Privacy

Our services are not directed toward children under the age of 13 without parental or guardian consent. We do not knowingly collect personal information from children without appropriate permission.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.